Thank you for choosing Edu Ascend Academy. We strive to provide quality educational services to our students. In the event that you need to cancel your subscription, we have established the following return policy:
Cancellation Procedure: You may cancel your subscription anytime by logging into the online payment account you specified when setting up your subscription. Within your account settings, you will find an option to cancel your subscription. By selecting this option, you will initiate the cancellation process.
Refunds: Upon cancellation, any scheduled payment transactions will be immediately canceled. However, please note that payments made before the cancellation are non-refundable. We do not provide refunds for payments that have already been processed.
Effective Date of Cancellation: The cancellation of your subscription will be effective immediately upon your request. You will no longer have access to the educational services and resources provided by Edu Ascend Academy once your subscription is canceled.
Customer Support: If you encounter any issues or require assistance with the cancellation process, our customer support team is available to help. Please reach out to our support team through the contact information provided on our website, and we will be glad to assist you.
Policy Changes: Edu Ascend Academy reserves the right to modify or update this return policy at any time. Any changes to the return policy will be effective immediately upon posting the updated policy on our website. We encourage you to review the return policy periodically to stay informed about any updates.
If you have any further questions or concerns regarding cancellations and refunds, please do not hesitate to contact our customer support team for clarification. We value your satisfaction and are committed to providing a positive learning experience.